REFUNDS + RETURNS
As a small business selling perishable products, we cannot accept returns of opened products.
Returns will be accepted 10 days from the date of shipping.
- We are not responsible for damage or loss of packages due to unavailable recipient, incorrect address information, or theft.
- We are not able to change the address or cancel an order once an order has been placed.
- We need photos of damaged items and shipping slips to process a replacement if a product arrives damaged.
If our products are in inventory we strive to ship our products within 2-3 business days.
We cannot add coupon discounts post-purchase. To take full advantage of the discount provided by Steel City Kitchen, please ensure you add the coupon during the check-out process.
Under order summary please click the "Add a discount code or a gift card" link.
ALL OTHER QUESTIONS
If you have any questions about placing an order or any of the products, please contact us at firstname.lastname@example.org and we with get back to you as soon as possible.